Last Updated: July 23, 2026

Hygieia Home Health, Inc. uses SMS (text messaging) to communicate with patients, caregivers, prospective clients, and website visitors. By providing your mobile phone number and agreeing to receive SMS messages, you consent to these Terms and Conditions. These terms explain how we use SMS communication and your rights related to receiving text messages.

By using this website or our services, you consent to the collection and use of your information as described in this Privacy Notice.

1. Consent to Receive SMS Messages

   By providing your mobile phone number and opting in, you authorize Hygieia Home Health, Inc. to send SMS messages to the number you provided.

   Mobile opt-in information, SMS consent records, and phone numbers collected for SMS messaging will not be shared, sold, or transferred to third parties or affiliates for marketing or promotional purposes. SMS is used strictly for appointment scheduling, appointment reminders, care coordination, customer support, and responses to direct inquiries. We also do not pass any individual’s consent to receive SMS messages from Hygieia Home Health, Inc. to any third party for their own messaging use.

2. How to Opt In

   You may opt in to receive SMS messages by:

   Checking the consent box on a form, with language such as:

   “By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Hygieia Home Health, Inc.. This includes SMS messages for appointment scheduling, appointment reminders, and responses to inquiries. Message frequency may vary. Message & data rates may apply. Reply STOP to opt out. Reply HELP for help.”

3. Types of SMS You May Receive

   If you have consented to receive SMS messages from Hygieia Home Health, Inc., you may receive messages related to your care, including but not limited to:

   • Appointment reminders and confirmations
   • Scheduling updates and follow-ups
   • Care coordination and treatment reminders
   • Responses to questions or general inquiries
   • Important care-related or administrative notifications

   Note: SMS messages are not intended for emergency communications. If you are experiencing a medical emergency, call 911 immediately. For urgent care needs, please contact our office directly.

4. Message Frequency and Rates

   Messaging frequency may vary depending on your interactions with Hygieia Home Health, Inc. and may increase during periods of active care, appointment coordination, or service-related communication.

   Standard message and data rates may apply depending on your mobile carrier. Hygieia Home Health, Inc. is not responsible for any charges billed by your mobile provider.

5. How to Opt Out

   To opt out at any time, text STOP.

   You may unsubscribe from SMS messages at any time by:

   • Replying STOP to any message (a final confirmation message will be sent)
   • Contacting us directly at 866-749-0948 to request removal from the SMS list
   • Leaving the SMS consent box unchecked on forms

   After opting out, you may receive a one-time confirmation message acknowledging your request.

6. Need Help with SMS?

   For assistance, text HELP or visit https://www.hhhi.net/. You will receive a response with contact information and support details. Standard message and data rates may apply.

7. Privacy and Data Use

   All information collected through SMS communication is handled in accordance with our Privacy Notice available at https://www.hhhi.net/privacy-notice. We maintain appropriate administrative, technical, and physical safeguards to ensure the confidentiality and security of your personal information.

8. Additional Options

   If you prefer not to receive SMS messages, you may choose not to provide your mobile number or leave the SMS consent box unchecked on any forms.